This course taught me about the performance management process; creating performance standards; documenting performance; and the appraisal interview.

ASSIGNMENT: STANDARDS/EXPECTATIONS: EXECUTIVE ASSISTANT

Assignment Type: Pairs

Skills: Teamwork, Critical Thinking, Analytical Thinking, Leadership, Writing, Microsoft Word

In pairs, we were given the job description for a hypothetical Executive Assistant, Human Resources at an organization. We developed a set of standards for two job responsibilities under each job duty of the position.

ASSIGNMENT: PERFORMANCE MANAGEMENT ACTION PLAN

Assignment Type: Group

Skills: Teamwork, Critical Thinking, Analytical Thinking, Leadership, Writing, Editing and Formatting, Microsoft Word

Using two role-play scenarios, we were to develop two action plans based on the area for improvement presented in the role-play scenarios.